Global Expertise. Local Precision. Total Confidence.
At Atrax, we don’t just manufacture world-leading weighing and measurement systems; we ensure they perform at their peak for their entire operational life. Whether you are operating a busy international airport, a high-volume logistics hub, or a precision industrial facility, our global service network is dedicated to minimising downtime and maximising accuracy.
Seamless setup for immediate results.
A precision system is only as good as its installation. Our expert technicians provide comprehensive, turnkey installation services to ensure your equipment is set up correctly from day one. We work closely with your team to integrate our hardware and software into your existing infrastructure, ensuring data flows accurately and operations remain uninterrupted.
- On-site assembly and configuration
- Software and API integration
- Commissioning and performance testing
Calibration & Preventative Maintenance
Maintaining accuracy, ensuring compliance.
In the world of weighing, precision is everything. Our preventative maintenance programs are designed to catch potential issues before they cause downtime. We provide certified calibration services that meet international standards, ensuring your business remains compliant and your measurements remain “legal for trade.”
- Scheduled maintenance programs
- Certified calibration and verification
- Compliance auditing and documentation
Repairs & Spares
Rapid response when it matters most.
If a fault occurs, we understand that every minute of downtime has a cost. Our global support structure ensures you have access to rapid-response technical assistance. We maintain a comprehensive inventory of genuine Atrax spare parts, ensuring that repairs are performed to the original manufacturer’s specifications.
- Remote and on-site technical support
- Genuine OEM spare parts
- Fast-turnaround repair services
Training & Certification
Empowering your team.
We want you to get the most out of your Atrax systems. We provide tailored training programs for operators and maintenance staff, covering everything from daily usage to advanced troubleshooting. By empowering your team with the right knowledge, you improve operational efficiency and extend the lifespan of your equipment.
- Operator proficiency training
- Technical maintenance workshops
- System optimization consulting
Global Service Network
Regional support, managed by experts.
Atrax is a global company with a presence in over 170 countries. No matter where you are located, you are supported by a network of highly skilled, authorised service partners.
To ensure you receive the highest standard of care, our global support is coordinated through our Central Service Hub. By contacting us directly, we can ensure your inquiry is triaged by our senior engineers and directed to the best-qualified local partner in your region.
Tell us what you’re weighing, and where.
We’ll recommend the right system, the right integration approach, and the right support plan.
Contact AtraxAsk a Technical Question
